ANY QUESTIONS

Call us at +91-9886560298 between 10:00 am to 9:30 pm, (India time) on all days or you can email us at support@lifeonwall.in for any questions.

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Terms & Conditions

Lifeonwall.in explains and provides your rights and obligations to its related services (“Website”) subject to the following Terms of Use (“Terms”) and any Original Acrylic Painting (“Goods”) purchased or ordered through this Site. Company here means “Chromatic Art Private Limited” registered with Ministry Of Corporate Affairs and legalized to do business with its e-commerce website (“Lifeonwall.in”).Therefore, please read them carefully. Lifeonwall.in reserves the right to change these Terms from time to time without any prior notice. Please refer to the Terms of Use periodically for any changes.

You may have other rights granted by law and these Terms do not affect these. If there is anything you need to understand from us, please contact us at support@lifeonwall.in

Company – Chromatic Art Pvt. Ltd.

Art Gallery, Bangalore Address:- Life on Wall Art Gallery, Lower Ground Floor, Next to Reliance Digital, Inorbit Mall, Whitefield, Bangalore – 560066, Karnataka, India.

For any queries call us at +91-9886560298 between 10:00 am to 9:30 pm, (India time) on all days or email us at support@lifeonwall.in

Alternately you can come down to our Art Gallery in Bangalore Inorbit Mall and have a look at the available paintings or place any commissioned art order.

By continuing to use Lifeonwall.in, you’re indicating your agreement to be bound by these terms:

USE

Chromatic Art Pvt. Ltd. owns the content of and copyright of the material posted on this site. You are permitted to view or print individual pages for personal use, alone. Any other use must come with our prior written permission.

We reserve the right to use your original photographs and developed paintings for marketing and promotion of Chromatic Art Pvt.Ltd. in any online or offline media. We reserve the right to suspend, terminate or restrict your use of this site or its contents at any time.

PRODUCT

By ordering on the website “Lifeonwall.in” you agree that the Original Acrylic Painting ordered from “Order Your Portrait” page might differ from the reference image by 10 to 15 %. Please note that the Painting would be handmade on Stretched Canvas by Artists and the product is not a digital print. In some cases like abstract images it might not be possible to exactly replicate the reference photo on Canvas by Artists. Our Artists will try their level best to make the Painting as similar as the reference image.

For readily available paintings from “Available Originals” (Coming Soon) page of Lifeonwall.in there might be small variations of actual colors which may be due to an individual’s monitor settings, over which we have no control.

IMAGES

The files you upload are stored on our secure server and may remain as back-up purpose for our re-use. If you want to permanently delete the images from our server please let us know. Otherwise your files may get deleted every four months, without any prior notification.

The photo you upload on our website can be used by us on our website gallery and on other social/promotional media, without taking your prior permission.

COPYRIGHT

Lifeonwall respects copyright laws, so be sure you own the rights or have permission to use any of the images you upload to our site for creation of an Original Acrylic Painting. If you are not sure about the copyright or permission to use an image, please don’t use it. We reserve the right to reject or refuse to paint any images that do not follow copyright laws. The right to reject or refuse an image to paint lies totally with us and there may not be any reason specified to you. In such cases, the payment made would be refunded with 7 working days.

SHOPPING

The sizes of Original Acrylic Paintings sold through this site are subject to change without any prior notice and we reserve all rights to alter, improve or modify sizes without prior notification. We will inform you of any changes to the advertised goods prior to dispatch of such goods. By submitting your order you are offering to buy Original Acrylic Paintings and are allowing us to use your personal details for the purposes of delivering (including passing your details on to third-party couriers).

We are not obliged to supply the “goods” to you until we have confirmed that we have accepted your order and received your payment in full. Your order will be deemed to have been accepted when we dispatch to you the “goods” that form your order. We may, at our discretion, reject your order.

AAll photographs, specifications, sizes, materials, descriptive matter and advertising published by us or contained on our site are issued only for giving an approximate idea of the “goods” described in them and colors shown are intended as a guide only. They do not form part of the Terms. Actual colors may differ due to your monitor settings, over which we have no control.

If a product you have ordered becomes unavailable due to circumstances beyond our control like Earthquake/Floods/Act of God/Riots/Force Majeure, refund would be processed.

PRICING

Prices are subject to change without prior notification. Prices displayed are inclusive of all taxes.

NO OBSCENE, RELIGIOUSLY PROVOCATIVE OR INFRINGING MATERIAL

You’re not allowed to upload any photographs to Lifeonwall. in which contain material that is unlawful, abusive, threatening, obscene, religiously provocative, portraying gods in derogatory manner, vulgar, pornographic, defamatory, indecent, including without limitation any transmissions that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law; or any Photographs or any other information which contain material which violates or infringes upon the rights of others, including privacy, moral or publicity rights, copyright, trademark or other proprietary rights without first obtaining permission from the owner or right holder.

SHIPPING

Once you place the order on “Order Your Portrait” page we start painting the photo on Rolled/Stretched canvas and ship it within 4 to 10 business days. The shipment would ideally reach you within 15 to 20 calendar days, depending upon your location. For readily available original paintings that are ordered from “Available Originals” (Coming Soon) page of Lifeonwall.in, the shipping time would be within 10 calendar days. Shipping to North-east and Jammu & Kashmir might take more time.

CANCELLATION

You may cancel a custom art order from “Order Your Portrait” page at any time before 24 hours from receiving the order confirmation mail. Once the order is processed for painting, we won’t be in a position to process any cancellation request or offering any refund, thereof. For readily available Original Acrylic Paintings ordered from “Available Originals”(Coming Soon) page of Lifeonwall.in, cancellation can be done within 48 hours of receiving the order confirmation mail. Email communication to support@lifeonwall.in or call to 09886560298 is required for this within the time frame to process refund.

JURISDICTION

This site shall be governed in all respects by the laws of the state of Indian Law. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site shall be in Bangalore jurisdiction only.

Privacy Policy

Lifeonwall.in is committed to protecting your privacy. Please read this following to learn more about our privacy policy.

This privacy policy defines how Lifeonwall.in uses and protects any information that you give to Lifeonwall.in when using this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified while using this website, you can be assured that it will only be used in accordance with this privacy statement.

USER CONDUCT

You agree not to: upload, download, post, email or otherwise transmit any materials including but not limited to text, data, sketches, photos, drawings, graphics, digital images, and related visual compositions or any of these elements in combination as a design for products available on this website or otherwise (“Content”) that are unlawful, harmful, obscene, pornographic, indecent, religiously provocative, portray gods in derogatory manner, inflammatory, hateful, or racially, ethnically or otherwise objectionable, or invasive of another’s rights including but not limited to rights of celebrity, privacy and intellectual property.

You agree not to: upload, download, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

Upon uploading content, you acknowledge that Lifeonwall may review your content for adherence to our guidelines and compliance with the Terms set forth in this agreement. Without limiting the foregoing, Lifeonwall and its designers shall have the right to remove any content that violates the Terms or is otherwise deemed objectionable by our content team.

USER ACCOUNT, PASSWORD AND SECURITY

Upon creating a user account, you agree to provide Lifeonwall. in with a current email address and to update such information immediately, if there are any changes. You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any content. You will also need to create a password and will receive an account designation upon completing the site’s registration process. You are responsible for all activities that occur under your password or account. Lifeonwall cannot and will not be liable for any loss or damage arising from your failure to comply with this

COLLECTION AND INFORMATION

We may collect the following information:

  • Contact and billing information including email addresses.
  • Demographic information such as postcode and preferences
  • Other information relevant to customer surveys and services.

How we use your information:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to customize the website according to your interests.
  • We may periodically send promotional email about new products, special offers and other information
  • We may use the Original portrait/painting created from your photo in our Gallery/portfolio without any permission

Your information is secure:

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical and electrical procedures to safeguard and secure the information we collect online. You are informed of the security measures on this website.

TERMINATION

You agree that Lifeonwall, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Site, and remove and discard any Content you may have contributed to the Site, at any time for any reason or no reason. Lifeonwall may also in its sole discretion and at any time discontinue providing the Site, or any part thereof, with or without notice. You agree that any termination of your access to the Site under any provision of these Terms of Use may be effected without prior notice, and acknowledge and agree that Lifeonwall may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files of the Site. Further, you agree that Lifeonwall shall not be liable to you or any third-party for any termination of your access to the Site. Should you object to any terms or conditions or become dissatisfied with the Site in any way, your only recourse is to immediately discontinue your use of the Site and/or terminate your account.

LINKS

The Site may provide, or third parties may provide, links to other websites or resources. Because Lifeonwall has no control of such sites and resources, you acknowledge and agree that Lifeonwall is not responsible for the availability of such sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Lifeonwall shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

NO RESALE

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site or access to the Site without Lifeonwall’s express written consent.

PUBLIC REPUTATION

You acknowledge and agree that you will not use any product ordered from Lifeonwall.in in a way that would be damaging to Lifeonwall’s public reputation or that of its employees, shareholders, licensors, or solution partners.

COOKIES

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Lifeonwall uses traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve the website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

DISCLAIMER

The information contained in this website is for general information purposes only. the information is provided by Lifeonwall and while we do our best to keep the information up to date and correct, we make no representation or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will Lifeonwall be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. Through this website you are able to link to other websites which are not under the control of Lifeonwall. Lifeonwall.in has no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Lifeonwall takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues or updates.

COPYRIGHT

This website and it’s content is copyright of ©2018 Lifeonwall.in. All Rights Reserved. Any reproduction or redistribution of the contents in any form is prohibited. You may not, except with our express written permission, distribute or commercially exploit the content. You are prohibited to transmit copy or store it in any other website and or other form of electronic retrieval system.

Refund Policy

For custom made Original Acrylic Paintings ordered from “Order Your Portrait” page , there won’t be any refunds for any of the goods under any condition, except for situations where –

  1. You cancel the order within 24 hours of getting Order Confirmation mail from us. The order confirmation mail will have the Order ID/Transaction ID for your order.
  2. Refund is initiated by us due to image uploaded from you comes under Objectionable/Copyright/Obscene/image unclear category.

For readily available Original Acrylic Paintings ordered from “Available Originals” (Coming Soon) page, refund would be processed only when cancellation is done within 48 hours of receiving the Order Confirmation mail.

If the Original Acrylic Painting is damaged in transit or reaches in a damaged state, then the same painting would be redone and delivery timelines would be as per the ordered category – “Order Your Portrait” or “Available Originals” (Coming Soon). Any changes to the painting image/size/color palette/special instructions would not be entertained. Also there won’t be any bank refund in this case. The customer/user would have store credits which can be used later to buy any other painting on Lifeonwall.in

REFUNDS would be processed within 2 working days and it would take another 5 working days for the amount to be credited to your account.

Return Policy

If the goods delivered to you are faulty or have been damaged in transit, we will be obligated to re-do the same Original Painting free-of-charge. For goods delivered to you in faulty or damaged condition (in transit), it must be reported to us within 2 working days (excluding the day of delivery) by email (support@lifeonwall.in) or phone (09886560298). Mail has to be sent quoting the Order ID and with 4 clear photographs of the damaged “goods”.

We will NOT re-do any Original Painting if the damage is reported after 2 working days. Our courier person would pick up the damaged product within seven to nine working days from the date of delivery.

We will not accept returns for any non-faulty items or for items that have been used.

Shipping Policy

Once you place the order on “Order Your Portrait” page we start painting the photo on Rolled/Stretched canvas and ship it within 4 to 10 business days. The shipment would ideally reach you within 15 to 20 calendar days, depending upon your location. For readily available original paintings that are ordered from “Available Originals” (Coming Soon) page of Lifeonwall.in, the shipping time would be within 10 calendar days. Shipping to North-east and Jammu & Kashmir might take more time.

FAQs

How can I choose the right photo?

We can paint with any photo reference you upload on our site. Although, for portraits, we suggest uploading a picture that is clear, in focus and sharp, so that we can incorporate maximum details into the painting.

What image format should I upload?

You can upload an image in jpeg, jpg or png formats. Please note that the maximum size should be less than 5 MB.

What do I do if I have a very heavy file type (raw file)

Our website uploader doesn’t support very large files. Hence in that case write to us for an alternate solution. We would provide you with our FTP link where you can easily upload any size photo in any file format.

I have a hard copy of my reference photo. What do I do?

Scan the photo in 600 ppi (pixels per inch.) minimum. Save your scanned image in JPEG and upload it on our website.

I think I have a pixelated image, how can I be sure?

Scan the photo in 300 ppi (pixels per inch.) minimum. Save your scanned image in JPEG and upload it on our website.

I think I have a pixelated image, how can I be sure? ?

Not a problem at all, mail us your image at support@lifeonwall.in before placing an order with us. We shall have a look at it and see if it works well, or else we will request you for an alternate photo.

I would like to change the submitted image. Is it possible?

Any modification/change to your existing image can be done on sending an email within 24 hours of getting the Order Confirmation mail from us. Please note that the final product is a handmade painting on canvas, so change of image is not permitted after 24 hours, as our artists would start on the painting after that. Change/Modification request with respect to the image needs to be mailed to support@lifeonwall.in

Will my Canvas Painting be made in Acrylic or Oil medium?

It will be in Acrylic medium.

I need the portrait in 10 days. Is it possible?

Yes, in that case you will have to pick up the painting directly from our gallery at Inorbit Mall Whitefield, Bangalore.

What if I receive a damaged canvas?

We make every effort to ensure that the canvas that arrives at your doorstep is in perfect condition, but accidents can happen. If it happens with you, we would request you to take 4 clear pictures of the torn canvas, email it to us and request a reorder from us. We’ll re-do your order on priority in a fresh canvas and complete the delivery as soon as possible. Please note that there won’t be any refund initiated, but our artists would recreate the Original Painting.

What is the difference between Pop art and Realistic Style portrait?

Pop art is more of splash of colors having a distinct style and realistic is more of the reference image. Pop art is better suited for young colorful look and realistic goes well with a serious outlook, but it depends totally on the individual.

Is the canvas painting ready to hang?

Yes, it’s pre-stretched on wooden frame and ready to hang. Please have a look at the sample on Portrait >> Order Your Portrait , scroll to bottom of the page

Do you have more pop art styles other than the 6 styles on “Order Your Portrait”?

As of now we have 6 styles, we plan to add more in the future.

I have a pop art style. Can I get my portrait done in that style?

Definitely, you can upload the picture under Order Your Portrait >> Realistic category and the same will be painted by our artists.

Will the Original Painting be exact as my reference photograph?

Our artists will try to make the painting as exact as possible to the reference image, but in some cases there may be a variation of 10 to 15 percent. For abstract images, it might not be always possible to make an original painting as exact as the reference image. For figurative images or people portraits, there would be less than 5 percent variation. Our Artists will try their level best to make the Original Painting as similar as the reference image. Please note, the final product is a handmade Original Painting and not a digital print on canvas.

Can I order a bigger or smaller size than the options provided on your website?

Yes, you can get. Write to us at support@lifeonwall.in for any custom size. We will notify you regarding the price and timelines.

What if I receive a damaged canvas?

We make every effort to ensure that the canvas that arrives at your doorstep is in perfect condition, but accidents can happen. If it happens with you, we would request you to take 4 clear pictures of the torn canvas, email it to us and request a reorder from us. We’ll re-do your order on priority in a fresh canvas and complete the delivery as soon as possible. Please note that there won’t be any refund initiated, but our artists would recreate the Original Painting.

What is the thickness of the Stretched Canvas? Would the edge be painted?

Thickness of stretched canvas is either 1 inch or ¾ of an inch, depending on its availability. Yes, the edges of the Stretched Canvas would be painted too.

What is the difference between wall art and art for interiors?

Wall art is hand painted directly on the wall by the artist whereas art for interiors is any canvas painting like abstract/landscape etc fixed on to a wall in a particular interiors setup like home/office/hotel.

I have a bulk requirement of customized paintings for my office/hotel interiors, Can I get a discounted rate?

Yes, the rates would be less for bulk requirements. Please mail lifeonwall@gmail.com or support@lifeonwall.in with the exact requirement.

How do I maintain my canvas painting?

Handle the canvas painting with care. Never wipe your painting with a wet cloth, instead use a dry cloth to remove dust.

#faq